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Reference, Instruction, and Outreach (RIO)

Guide to provide a forum to learn and share ideas about the various aspects of library reference, instruction, and outreach.

Meeting Notes

This meeting was in person at CDLC.

The group discussed teaming up with community and/or campus partners to create long-lasting and strong relationships. 

Examples included:

  • Partnerships with health and wellness organizations, student services, and health educators for student/staff stress relief. Examples included therapy dogs. Usually, the libraries' main contribution is meeting space.
  • Student activities - space, refreshments, advertising (banners, posters, flyers, etc.). It's important that all groups that contribute to an event get credit.
  • Partnerships for marketing - with other local libraries and schools. Partnerships for distributing each other's newsletters, posters, etc.
  • Tutors and interns - from other schools/libraries as well as on-campus groups needing space.
  • Literacy Volunteers, language training.
  • Tutors for seniors (technology).
  • A list of children's books available in different locations for multiple languages.

The group discussed tools for creating newsletters and advertisements. CANVA was popular for graphics. Smore was discussed for email newsletters and Contact Contact for mass emailing. Social media is necessary for reaching students, as well as promotional videos. It was mentioned that posters and flyers hung in restroom stalls get attention.


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800 Troy Schenectady Rd, Latham New York 12110
Phone: 518-438-2500