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Diversity Equity Inclusion

What is Digital Inclusion?

The digital divide has typically been described as the separation of those who can afford and benefit from the internet and digital technologies and those who do not. Digital equity is the status of all people, particularly racially and financially marginalized groups, having the information and communications technology needed to fully participate in modern society. Digital inclusion is the practices of realizing and addressing these inadequacies. 

According to the National Digital Inclusion Alliance, there are 5 elements to digital inclusion:

  • affordable, robust broadband internet services
  • internet-enabled devices that meet the needs of the user
  • access to digital literacy training
  • quality technical support
  • applications and online content designed to enable and encourage self-sufficiency, participation and collaboration.

Affordable Connectivity Program

The Affordable Connectivity Program will stop accepting new applications and enrollments on February 7, 2024. Consumers must be approved and enrolled with a service provider 11:59 p.m. ET on February 7 to receive the ACP benefit.

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